Rocket R Nine One + Mahlkönig E64 WS Bundles

Pro Coffee Gear 3-Year Home Warranty (Parts & Labor)

The Pro Coffee Gear (“PCG”) 3-Year Home Warranty provides coverage for the replacement of defective parts and authorized labor for up to three (3) years from the date of purchase when the equipment is used in a residential (non-commercial) setting. All warranty labor is performed exclusively by PCG. If a warranty claim is approved, the equipment must be returned to PCG for inspection, evaluation, and repair at PCG’s discretion.

This warranty covers parts and labor deemed defective by PCG. Shipping to PCG, expedited shipping services, and any additional costs are excluded.

To maintain warranty coverage, equipment must be properly installed, operated under normal residential conditions, and maintained in accordance with manufacturer maintenance and water quality guidelines. This warranty does not cover accidental damage, neglect, external events such as power surges, fire, or flooding, or parts subject to normal wear and tear, including but not limited to gaskets, seals, screens, and other consumable components.

Equipment used in a commercial or non-residential setting is not eligible for the PCG 3-Year Home Warranty. Commercial use is covered under Pro Coffee Gear’s 1-Year Commercial Parts Warranty, which provides replacement of parts found to be defective in materials or workmanship for up to twelve (12) months from the date of purchase. Labor, shipping, and service-related costs are excluded under the commercial warranty.

This warranty does not cover accidental damage, abuse, external events such as power surges, fire, or flooding, or parts subject to normal wear and tear, including but not limited to gaskets, seals, screens, and other consumable components.

Warranty coverage will be void if unauthorized service is performed or if PCG is not given the opportunity to evaluate and remedy the issue prior to repair. PCG’s sole responsibility under this warranty is limited, at its discretion, to the repair or replacement of defective parts. This warranty applies only to the original purchaser and only to defects in materials or workmanship, and does not extend to any additional services, costs, or damages beyond those expressly stated above.

Pro Coffee Gear 1-Year Commercial Grinder Parts-Only WarrantyPro Coffee Gear (“PCG”) provides a one (1) year parts-only warranty from the date of purchase for commercial grinders against defects in materials or workmanship.Under this warranty, PCG’s sole obligation is to supply a replacement grinder part, at its discretion, for any part determined by PCG to be defective. This warranty does not include labor of any kind. On-site service, diagnostics, travel, installation, removal, reinstallation, shipping, expedited freight, and any other service-related or incidental costs are expressly excluded.Warranty eligibility requires proper installation, operation in a commercial environment within manufacturer-recommended parameters, and routine maintenance in accordance with manufacturer service and cleaning guidelines. Damage resulting from improper installation, misuse, abuse, neglect, lack of maintenance, unauthorized repairs or modifications, or operation outside of intended commercial use is not covered.This warranty does not apply to accidental damage, external events such as power surges or fire, or parts subject to normal wear and tear, including but not limited to burrs, belts, seals, and other consumable components.All warranty claims must be authorized by Pro Coffee Gear prior to any repair. Warranty coverage will be void if unauthorized service is performed or if PCG is not given the opportunity to evaluate and address the issue. This warranty applies only to the original purchaser.