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CAYE Smart X 1-Step

Caye

CAYE Smart X 1-Step

$20,999

CAYE Smart X 1-Step

Select Type:

2 Milk (B2CTM2S) 2 Milk with 1.5 Step (B2CM2SY) 2 Milk with 1.5 Step 3-Hopper (B3CM2SY)

Select Color:

Gray Silver White

Product variants

Intelligent Barista-Level Automation
High-Volume Smart Commercial Performance

Delivery

Ships in August

Finance Details

Warranty Included We've got you covered

Premium Brands Names you can trust

Flexible Payments Finance up to 5 years

Have a question?

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The CAYE Smart X is a next-generation super automatic espresso machine built for cafés, hotels, offices, and high-volume coffee programs demanding speed, consistency, and premium in-cup quality.

Equipped with dual 64 mm CPS ceramic burr grinders, AccuPowderWeigh precision dosing, and Closed-Loop auto calibration, it delivers barista-quality espresso with rich crema and balanced flavor in every cup.

Featuring CayeSteam automatic milk steaming, CayeFoam+ milk foam dispensing, cold foam capability, IoT connectivity, and a modular service-friendly design, the Smart X B2CSY streamlines workflows, reduces downtime, and delivers consistent coffee service at scale.

Includes Fast & Free Shipping, Free Install, 24-month parts and 12-month labor warranty, and Lifetime Pro Support!

One-Button Calibration - Rapid recalibration system speeds up setup after bean changes or daily startup.
Grind-by-Weight Extraction - AccuPowderWeigh technology measures coffee dose within ±0.2 g for highly repeatable espresso extraction.
64 mm CPS Ceramic Burrs - Durable ceramic burrs maintain thermal stability and consistent particle distribution during high-volume grinding.
300+ CAYE Patents - Built on a next-generation superautomatic platform with over 300 patents and 200+ Smart X-applied patents.
CayeSteam Auto Steam Wand - Automated steaming system improves milk workflow and consistency.
Multi-Hopper Compatibility - Supports dual grinders with optional third hopper configurations for multi-bean programs.
Closed-Loop System (CLS) - Automatically adjusts grind size in real time based on extraction feedback and target parameters.
Vertical Vibrating Distribution (VVD) - Uses vertical vibration to evenly level the coffee bed and reduce channeling.
Reverse Gravity Extraction - Vertical infusion design improves extraction consistency and espresso quality.
Cold Milk Foam Capability - Supports both hot and cold milk foam beverages.
10.1\ Touchscreen Display - Intuitive interface simplifies beverage programming and machine operation.
IoT Connectivity - Supports remote monitoring, OTA updates, diagnostics, and recipe management.
Modular Design - Fully modular internal structure reduces downtime and simplifies servicing.

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CAYE Smart X 1-Step

Caye

WHAT’S INCLUDED?

CAYE Smart X 1-Step

Portafilters

Lifetime Pro Support View More

Free shipping within the US

12-month warranty on parts

Pre-install and install support

After purchase, you will receive a link you can use to book time with our technical team. This time is most frequently used to review your install preparation, to have time reserved in case your installer has any questions while putting equipment into service, and general questions about how to be successful using the equipment.

Ongoing Support

Our expert team is here to support you if you run into any surprises when operating your equipment. This ranges from general barista questions to helping you debug any issues you encounter with the equipment. Our clients find this service invaluable as it helps them avoid expensive technician bills when the issue they were facing was surprisingly simple to solve.

Equipment Strategy

Maintenance intervals and parts support: What's the best way to take care of my equipment? Example: When should I replace burrs and water filtration, again? Taking it to the next level: What should I do next with my coffee program? I think I want to do X, Y, or Z. What equipment and workflows best enables me to be successful?

How and when can I reach Pro Coffee Gear?

Our team is available 10am - 6pm CST Monday through Friday. For fastest service, you will be able to book an appointment with our team. You can also reach out to us via email, phone call, or even text! General queries will be responded to based on issue severity and warranty status.

Technical Triage

When something goes wrong with your equipment, it can be hard to know how severe it is, or what to do next. We're here to help you decide what to do next and provide technician recommendations as needed. Namely, whether it's likely something simple you can fix yourself or if you need a technician onsite to repair. Since most questions can be solved in less than 10 minutes, having the option for a second opinion can be enormously valuable.

Equipment Strategy

How and when can I reach Pro Coffee Gear?

Installation Requirements

Professional Installation Required

220V outlet

Water Filtration

Pressure regulator
may be necessary if water pressure is too high

We're happy to advise on any of the above requirements. Call Us

Manufacturer

Founded in Suzhou, China in 2022, CAYE creates next-generation super automatic espresso machines focused on precision, innovation, and barista-level consistency. Key models include the Smart X, Smart X Master, and Smart Y.

Warranty

Caye USA equipment purchased through Pro Coffee Gear (“PCG”) is warranted to be free from defects in materials and workmanship at the time of manufacture, subject to the terms and conditions outlined below. Warranty coverage is provided at Caye USA's sole discretion and is limited to the repair or replacement of defective Caye-manufactured parts and, where approved, associated labor performed by an Caye USA's-authorized service provider.
Parts Warranty: Caye USA provides two (2) years of parts coverage or up to one hundred thousand (100,000) beverages per group head, whichever occurs first.
Labor Warranty: Labor is covered for one (1) year or up to fifty thousand (50,000) beverages per group head, whichever occurs first.
Labor coverage applies only when approved in advance by Pro Coffee Gear or Caye USA. Travel, diagnostics, expedited shipping, and other ancillary service costs are excluded unless expressly authorized by Caye USA in writing.
Warranty coverage requires proper installation, operation, and maintenance in accordance with Caye USA guidelines, including the use of Caye USA-approved cleaning products and water quality that meets manufacturer specifications. Damage or failures resulting from improper installation, misuse, abuse, neglect, lack of maintenance, unauthorized service or modifications, improper storage or transportation, inadequate or incorrect water treatment, or normal wear and tear are expressly excluded from warranty coverage.
All warranty claims must be submitted through Pro Coffee Gear and authorized prior to any repair in accordance with Caye USA procedures. Warranty coverage may be void if repairs or attempted repairs are made without authorization or if PCG or Caye USA is not given the opportunity to evaluate and resolve the issue. Final determination of warranty eligibility, scope of coverage, and labor authorization is made solely by Caye USA, and liability under this warranty is limited to the repair or replacement of defective parts only and does not extend to incidental or consequential damages.

Returns

30-Day Returns - Standard Returns Returns are accepted if initiated by the buyer within 30 days of receipt. Returned equipment must be in the same condition as received per our inspection or else dockages may be incurred. A 20% restocking fee applies to espresso machines, brew equipment and grinders; this covers subsequent physical and mechanical inspection, additional setup/testing, and restocking post receipt. Buyer is responsible for return shipping to our facility (located in Austin, Texas), along with any associated costs that may be incurred. Read our full returns policy

SPECIFICATIONS

Manufacturer

Caye

Burr Diameter

64mm

Coffee Bean Hopper

2.64lbs

Steam Boiler Capacity

Multi-Boiler

Length (in)

16.92"

Depth (in)

23.62"

Height (in)

27.55"

Voltage

220-240V

Wattage

5600W

Weight

132lbs

RESOURCES

CAYE Smart X 1-Step

CAYE Smart X 1-Step

CAYE Smart X 1-Step

Finance Details

Have a question?

We're here to help.

CAYE Smart X 1-Step

WHAT’S INCLUDED?

Pre-install and install support

Ongoing Support

Equipment Strategy

How and when can I reach Pro Coffee Gear?

Technical Triage

Equipment Strategy

How and when can I reach Pro Coffee Gear?

Installation Requirements

Manufacturer

Warranty

Returns

SPECIFICATIONS

RESOURCES

Click here to view Caye Smart X 1-Step Brochure.

Click here to view Caye Smart X 1-Step Start Guide.

Click here to view Caye Smart X 1-Step User Manual.

Click here to view Caye Smart X 1-Step Installation Checklist Data Sheet.

Click here to view Caye Smart X 1-Step Operation & Maintenance Tips.

CUSTOMER REVIEWS

Caye CAYE Smart X 1-Step

CAYE Smart X 1-Step

CAYE Smart X 1-Step

SEE MORE FINANCE OPTIONS Finance Details

Have a question?

We're here to help.

Product Details

Features

CAYE Smart X 1-Step

WHAT’S INCLUDED?

Installation Requirements

Manufacturer

Warranty

Returns

SPECIFICATIONS

RESOURCES

Click here to view Caye Smart X 1-Step Brochure.

Click here to view Caye Smart X 1-Step Start Guide.

Click here to view Caye Smart X 1-Step User Manual.

Click here to view Caye Smart X 1-Step Installation Checklist Data Sheet.

Click here to view Caye Smart X 1-Step Operation & Maintenance Tips.

CUSTOMER REVIEWS

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CAYE Smart X 1-Step

Finance Details