Rocket Giotto Fast V + Macap Leo 55 Bundle

Pro Coffee Gear 3-Year Home Warranty (Parts & Labor)

The Pro Coffee Gear (“PCG”) 3-Year Home Warranty provides coverage for the replacement of defective parts and authorized labor for up to three (3) years from the date of purchase when the equipment is used in a residential (non-commercial) setting. All warranty labor is performed exclusively by PCG. If a warranty claim is approved, the equipment must be returned to PCG for inspection, evaluation, and repair at PCG’s discretion.

This warranty covers parts and labor deemed defective by PCG. Shipping to PCG, expedited shipping services, and any additional costs are excluded.

To maintain warranty coverage, equipment must be properly installed, operated under normal residential conditions, and maintained in accordance with manufacturer maintenance and water quality guidelines. This warranty does not cover accidental damage, neglect, external events such as power surges, fire, or flooding, or parts subject to normal wear and tear, including but not limited to gaskets, seals, screens, and other consumable components.

Equipment used in a commercial or non-residential setting is not eligible for the PCG 3-Year Home Warranty. Commercial use is covered under Pro Coffee Gear’s 1-Year Commercial Parts Warranty, which provides replacement of parts found to be defective in materials or workmanship for up to twelve (12) months from the date of purchase. Labor, shipping, and service-related costs are excluded under the commercial warranty.

This warranty does not cover accidental damage, abuse, external events such as power surges, fire, or flooding, or parts subject to normal wear and tear, including but not limited to gaskets, seals, screens, and other consumable components.

Warranty coverage will be void if unauthorized service is performed or if PCG is not given the opportunity to evaluate and remedy the issue prior to repair. PCG’s sole responsibility under this warranty is limited, at its discretion, to the repair or replacement of defective parts. This warranty applies only to the original purchaser and only to defects in materials or workmanship, and does not extend to any additional services, costs, or damages beyond those expressly stated above.

Pro Coffee Gear 1-Year Commercial Parts-Only Warranty

Pro Coffee Gear (“PCG”) provides a one (1) year parts warranty for commercial equipment from the date of purchase. Under this warranty, PCG’s sole obligation is to supply replacement parts that PCG determines to be defective in materials or workmanship.

This warranty is limited strictly to replacement parts only. Labor is not included. On-site service, diagnostics, travel, installation, removal, reinstallation, shipping, expedited services, and any other related costs are expressly excluded and remain the responsibility of the customer.

Warranty coverage applies only when the equipment has been properly installed according to manufacturer, operated in a commercial environment within manufacturer-recommended operating parameters, and maintained in accordance with manufacturer service and maintenance guidelines. Equipment must be operated using water that meets PCG’s water quality requirements. Damage resulting from improper installation, misuse, incorrect operation, neglect, lack of maintenance, unauthorized repairs, or inadequate or improperly treated water—including scale or corrosion—is not covered.

This warranty does not cover accidental damage, abuse, external events such as power surges or fire, or parts subject to normal wear and tear, including but not limited to gaskets, seals, shower screens, and other consumable components.

All warranty claims must be authorized by Pro Coffee Gear prior to repair. Warranty coverage will be void if unauthorized service is performed or if PCG is not given the opportunity to evaluate and address the issue. PCG’s sole responsibility under this warranty is limited, at its discretion, to the supply of replacement parts only. This warranty applies solely to the original purchaser.