Warranty & Returns

The Standard Warranty covers the replacement of defective parts for up to 24 months after the purchase date.

The Gold Warranty covers the replacement of defective parts for up to 24 months after the purchase date.includes free installation, covers labor costs for 12 months, and covers the replacement of defective parts for up to 24 months after the purchase date.

30-Day Returns - Standard returns Returns are accepted if initiated by the buyer within 30 days of receipt. Returned equipment must be in the same condition as received per our inspection or else dockages may be incurred. A 20% restocking fee applies to espresso machines, brew equipment and grinders; this covers subsequent physical and mechanical inspection, additional setup/testing, and restocking post receipt. Buyer is responsible for return shipping to our facility (located in Austin, Texas), along with any associated costs that may be incurred. Read our full returns policy